Patient Support Program Platform
Three editions, one platform. Start where you are today and scale seamlessly as your program grows — every edition is built on the same fully-validated, compliant foundation.
Pricing is tailored to your program size and configuration. Pick the edition that matches where you are — we'll build a quote around your exact needs.
The essential toolkit for launching and running a compliant patient support & loyalty program on a single business unit.
Full customer-journey management across every channel, enhanced with predictive analytics and AI that react to patients in real time.
Enterprise-wide program management across all markets, business units, and brands — with financial, co-pay, and compassionate care programs built in.
Everything above ships with all three editions. This table focuses only on capacity and the capabilities that change as you scale up.
| Feature | Conversion | Loyalty | Enterprise |
|---|---|---|---|
| Capacity & Limits | |||
| Included users Corporate, vendors & HCPs | 500 | 2,000 | 15,000 |
| Included contacts Patients and/or consumers | 10,000 | 25,000 | 250,000 |
| Included electronic messages | 120,000 | 300,000 | 3,000,000 |
| Included storage | 25 GB | 50 GB | 250 GB |
| Segmentation & Intelligence | |||
| Drop-down segmentation | |||
| Dynamic segmentation Health Loyalty Points | — | ||
| Advanced segmentation Predictive modeling | — | ||
| Artificial Intelligence / Machine Learning module | — | On request | On request |
| Custom applications | — | On request | On request |
| Optional Add-On Modules | |||
| Additional business unit support | Add-on | Add-on | Add-on |
| Call center / click-to-chat Includes AE / QC | Add-on | Add-on | Add-on |
| Sampling module | Add-on | Add-on | Add-on |
| Compassionate care module | Add-on | Add-on | Add-on |
| Financial module Integrated e-transfer payment included | Add-on | Add-on | Add-on |
| MFA on patient portal Authenticator app or SMS | — | Add-on | Add-on |
| Private domain / domain masking | Add-on | Add-on | Add-on |
| External data / system integration 1-way, 2-way or AWS-S3 | Add-on | Add-on | Add-on |
| OneTrust integration | Add-on | Add-on | Add-on |
| Archival project access | Add-on | Add-on | Add-on |
| Testing environment Sandbox | — | Add-on | Add-on |
| Reporting & Analytics (OASIS®) | |||
| Standard OASIS report suite | |||
| OASIS-GEO report suite | |||
| OASIS custom reports Per report | Add-on | Add-on | Add-on |
Tell us about your program's size, channels, and goals, and our team will put together pricing tailored to exactly what you need — no guesswork, no bloated packages.
